Our Service Team

Throughout the move-in process, our service team will be there for you every step of the way. To ensure the quality of each home we produce and install, our dedicated Customer Care Advocate checks in with new homeowners to confirm their ongoing satisfaction. If there are any issues or concerns, we’ll promptly tackle any maintenance requests throughout the 1-year warranty period. 

In the course of each service request, our Customer Care Coordinators and Technicians go above and beyond to guarantee our homeowners remain well-informed and up-to-date on our progress. Our dependable Customer Care team strives to match the same level of dependability and quality rooted in every Schult home.

Scott Thomas

Scott Thomas

General Manager


With Redwood Falls Since 2019
Cale Blare

Cale Blare

Customer Experience Manager


With Redwood Falls Since 2016
Kevin Kemnitz

Kevin Kemnitz

Customer Care Assistant Manager


With Redwood Falls Since 1981
Ross Anderson

Ross Anderson

Assistant Customer Care Manager


With Redwood Falls Since 2021
Mike Jensen

Mike Jensen

Service Parts


With Redwood Falls Since 1988
Ryan Rothmeier

Ryan Rothmeier

Service Parts


With Redwood Falls Since 1995
Shelley Knott

Shelley Knott

Customer Care Administrator


With Redwood Falls Since 2016
Patty Tersteeg

Patty Tersteeg

Customer Care Coordinator


With Redwood Falls Since 2019
Karie Haak

Karie Haak

Customer Care Coordinator


With Redwood Falls Since 2021

Our Warrantees

Legend / Legacy Warranty

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Lifestyle Series Warranty

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Patriot Series Warranty

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